Our Salon
We have developed a spa menu that exceeds the bench mark for luxury grooming and aims to create the ultimate salon experience for you and your pet. We take immense pride in striving to be the best we can be. We use the highest quality products and tools from around the world and we place big emphasis on continually educating ourselves and developing and improving our skills.
Our Senior Groomers have 10+ years of combined experience with all breeds, and provide a fun and caring environment where we encourage the dogs to enjoy themselves and to relax. Grooming does not have to be stressful and we do everything we can to make all dogs feel as comfortable as possible. We use low stress handling techniques and positive reinforcement and we always prioritise the happiness, comfort and best interest of the dogs in our care.
If you have a busy day and you're stuck for time, why not use our doggy daycare, to give you some flexibility in your day, and let your pooch have a bit of fun too. See our Day Care page for more information.
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Special Offers
NEW CUSTOMERS
All new customers receive 10% when mentioning this offer.
PUPPY GROOMING
It is essential to help puppies learn to feel calm and confident in a salon environment. We aim to develop a positive foundation for all types of handling which is important for raising well rounded doggy-citizens - whether they require ongoing grooming or not, we want all puppies to learn to not be frightened of being handled by strangers like groomers and vets.
We offer 50% for your puppies first groom. Puppies must be 5 months (20 weeks) old or under, and fully vaccinated. If not fully vaccinated, then please discuss with our team.
Our Services
We offer a variety of luxury spa services that are designed to be the ultimate pamper sessions for your dog. From baths to full haircuts to de-shedding treatments - we offer the full range and more.
Our qualified grooming team are passionate about helping owners find the perfect style that suits their pets needs and their lifestyle. Call us for free advice on your pets grooming needs
Pricing depends on the size of the dog which we determine by weight. To discuss your dogs needs and to get a quote, please call us.
Why choose us:
- 5 Star experienced team
- Save time, book online
- Award winning Customer Service
- Tailored experience to suit your dogs needs
- Set up a regular booking with us so you never have to worry about your next appointment
Wash & Dry
Wash, Dry & Sanitary
Full Groom
Teeth Brushing
Deep Conditioning
Berry Facial
Flea Treatment
If you're unsure what size category your dog fits in to please contact our office. The Dog Den reserves the right to adjust your booking and the rate accordingly, if your online booking is incorrect,
ADDITIONAL CHARGES
Prices may vary depending on the condition of your dogs coat. Additional charges will apply for dogs who have excessive matting, knots or dogs that can be a bit challenging due to stress, as this can take a lot more time. Additional charges may also apply for specific breed / style cuts. Please inquire if you are not sure.
MATTING
Dogs with matted coats – even minor matting which may be present throughout the body’s coat, require extra time and attention, and therefore will incur an additional fee. We will not cause undue stress to your pet by de-matting excessively matted coats and may advise you to consult your vet due to the risks involved in shaving so close to the skin.
Mats can be very difficult to remove and may require your dog to be shaved. Removing a matted coat may cause nicks, cuts or abrasions and skin irritations to your dog. After-effects may include itchiness, skin redness and abrasions.
Prevention is the best defense by scheduling regular grooming appointments every 3 to 6 weeks (depending on breed) and performing regular brushing at home in between grooms.
CANCELLATION POLICY
Because we book on an hourly basis and cancellations can leave an empty block in our schedule that could otherwise been used by another customer, we ask that any salon cancellations be made at least 24 hours in advance. A 50% cancellation fee will be charged if less than 24 hours’ notice is given and I will be charged 100% for ‘no shows’.
VACCINATIONS
We require our guests to have up to date vaccinations for Kennel Cough, 5 in 1 DHPPV, Distemper, Parvo etc, Lepto Virus
GROOMING AUTHORISATION FORM
All clients will be asked to complete an authorisation form and by signing this form you accept The Dog Dens conditions of service.
With regard to grooming, you are obliged to let the groomer know about all pre-existing medical conditions (past & present) and any changes to your dog’s health for future visits.